The mission of the Emerald Empire Chapter of MOAA is to advocate for our military community and connect it to the nation we serve.


  ROSEBURG, OREGON, (May 28, 2020)

New Centralized Authorized Emergency Care (CAEC) notification process beginning June 8.

The new process will be introduced across the Veterans Health Administration (VHA) and will centralize and standardize notifications and review for emergency care for Veterans enrolled in one of RVAHCS’s five facilities.
Under 38 CFR § 17.4020, the VA can authorize emergency treatment for an eligible Veteran when the following criteria are met:

- When a VA Emergency Room (ER) is not feasibly available;
- When care or services received were for the treatment of a medical emergency of such nature that a prudent layperson would reasonably expect delay in seeking immediate medical attention would be hazardous to life or health;
- When seen by an in-network community hospital;
- When the VA is notified within 72 hours of the beginning of emergency treatment;

Prior to implementation of CAEC, through June 7, Veterans should continue to notify RVAHCS by calling 541-440-1250 in the event of an emergency room visit.
Beginning June 8, Veterans, community-based, non-VA hospitals, their family or friends must email, or call 1-844-72HRVHA (844-724-7842) within 72 hours from the start of a Veterans ER visit or emergent hospital stay.

In a situation where the VHA does not receive notification within 72 hours, an eligible Veteran may still receive coverage of their community ER or hospital stay under Title 38 U.S.C. §1725 or §1728.
Veterans with questions regarding this change or the VHA emergency care benefit may contact the RVAHCS Office of Community Care at     541-440-1296 or visit

                                             LOCAL MILITARY DEERS INFORMATION
 **Note: Due to COVID-19 the contact information below has been suspended until a return to work order is published.
 Are you in need of updating your military ID? Here is the information about the local military ID DEERS section   (in Springfield), hours and days of operation. 

 The Family Assistance Center and DEERS Military ID section is open Tuesday, Wednesday, and Thursday (except   holidays on those days) from 9-11 and 12-3.  Lunch is from 11-12.

 There are two good phone numbers: 541-915-2391 and 541-463-7280. 



Exchange/Commissaries Open to Veterans

According to the Department of Defense, starting Jan. 1, 2020, all service-connected Veterans, Purple Heart recipients, former prisoners of war (POW), and individuals approved and designated as the primary family caregivers of eligible Veterans under the Department of Veterans Affairs Program of Comprehensive Assistance for Family Caregivers (PCAFC) can use commissaries, exchanges, and morale, welfare and recreation (MWR) retail facilities, in-person and online.
For more information regarding these privileges and access to military installations click button: 

Who is eligible Jan. 1, 2020?
Veterans     Purple Heart recipients    Former prisoners of war  Veterans with 0-90% service-connected disability ratings
**Medal of Honor recipients and Veterans with 100% service-connected disability ratings are already eligible under existing DOD policy.
On Jan. 1, individuals approved and designated as the primary family caregiver of an eligible veteran under the PCAFC will be eligible for these privileges. For information about primary family caregivers in the PCAFC, click here:

                         Community-based Urgent Care Facilities in Lane County

 ROSEBURG, OREGON, (Oct. 2, 2019) – The Roseburg VA Health Care System (RVAHCS), in accordance with the VA   MISSION Act of 2018, is working with local Urgent Care facilities across its area to partner for Veteran care.   Veterans may check VA benefit eligibility by calling 1-833-4VETNOW or by calling the RVAHCS eligibility office at   (800) 549-8387. A list of available Urgent Care facilities in Lane County is below.

                    PeaceHealth Medical Group           PeaceHealth Medical Group-Oregon

                    3321 W 11th Ave                           1400 Valley River Drive
                    Eugene, OR 97402                         Springfield, OR 97477
                    541-222-7200                                541-222-7375


Air passengers without Real IDs will hear from TSA agents at the check-in podium.

The Transportation Security Administration has instituted a new policy requiring its agents who check photo IDs at airports to advise travelers without Real ID-compliant driver’s licenses that they have just 13 months to get one.
The Real ID Act, passed in the wake of the Sept. 11, 2001, terrorist attacks, requires licenses to be marked with a special insignia or star, indicating that ID holders have gone through extra steps to prove their identity. 
The TSA has warned that if travelers don’t comply, it could lead to long lines, confusion and extra waiting time at airports as of October 2020.

 Other acceptable forms of ID are a state-issued enhanced driver’s license, a valid passport or U.S. military ID. 

Emerald Empire Chapter

Military Officers Association of America